Shipping policy
Shipping Policy
At Tapochki PK, we are committed to delivering your order safely, quickly, and reliably across Pakistan.
1. Delivery Coverage
We currently deliver nationwide across Pakistan.
Whether you're in a major city or a remote area, we aim to get your order to you as efficiently as possible through our trusted courier partners.
2. Processing Time
All orders are processed within 1–2 business days after order confirmation.
Orders may require additional processing time during:
- Sales or promotional periods
- Public holidays
- High-demand launches
3. Estimated Delivery Time
Our standard delivery time is:
Major Cities:
2–4 business days
Other Areas:
3–7 business days
Please note that delivery times are estimates and may vary depending on location and courier operations.
4. Cash on Delivery (COD)
We offer Cash on Delivery across Pakistan for eligible orders.
Important:
- Please ensure someone is available to receive the package
- Exact cash is preferred for smooth delivery
- Repeated order refusals may affect future COD eligibility
5. Shipping Charges
Shipping charges, if applicable, are displayed at checkout before order confirmation.
We may also offer:
- Free shipping promotions
- Discounted delivery offers during campaigns
6. Order Tracking
Once your order is shipped, you may receive tracking details via:
- SMS
Tracking availability depends on courier partner support.
7. Delivery Delays
While we strive for timely delivery, delays may occur due to:
- Weather conditions
- Public holidays
- Courier service disruptions
- Incorrect shipping details
- Remote delivery zones
Tapochki PK is not responsible for delays caused by third-party logistics providers.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
If incorrect information is provided:
- Delivery delays may occur
- Re-delivery charges may apply
- Order cancellation may be necessary
9. Failed Delivery Attempts
If a delivery attempt fails due to:
- Customer unavailable
- Incorrect address
- Refusal to accept order
The courier may return the package to us, and future order privileges may be reviewed.
10. Damaged Packages
If your package arrives visibly damaged:
- Inspect before accepting
- Take photos immediately
- Contact us within 48 hours
We will review the case and assist accordingly.
11. International Shipping
At this time, Tapochki PK only ships within Pakistan.
12. Contact Us
For shipping-related questions or support:
Tapochki PK
📞 +92 302 3159838
📧 customercare@tapochkipk.com
Our Commitment
We understand that timely delivery is part of a premium shopping experience. Our goal is to ensure every order reaches you securely and efficiently.
Thank you for shopping with Tapochki PK.