FAQS

Frequently Asked Questions

1. What products does Tapochki offer?
Tapochki currently offers a range of high-quality footwear, including formal and everyday shoes designed for style, comfort, and durability.

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2. Do you have a physical store?
At the moment, we operate online and do not have a retail store. However, customers are welcome to visit our factory by prior arrangement.

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3. How can I contact Tapochki for support?
You can reach us by phone at +92 3159838 or via WhatsApp. Our team is available Monday to Saturday from 10:00 AM to 6:00 PM and will respond to messages within 24 hours.

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4. What are your working hours?
Our customer support team is available Monday to Saturday, from 10:00 AM to 6:00 PM.

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5. How long does it take to get a response on WhatsApp?
We aim to respond to all WhatsApp inquiries within 24 hours during our working days (Monday to Saturday).

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6. Do you ensure the quality of your footwear?
Yes, quality is our top priority. Every pair of shoes is crafted with attention to detail using carefully selected materials to ensure comfort, durability, and a premium finish.